Neptronic Humidifier Parts

We currently stock and ship parts at 4 fulfillment centers/ warehouses:

New York
Texas
Florida
California

Our system will attempt to ship from the closest warehouse to you so you'll receive your items as soon as possible.

All Orders Ship Ground unless Expedited.

Over 90% of orders ship the same day when ordered by 2pm EST.

Parts that fit in a standard UPS or FEDEX box will arrive in a 2-3 business days anywhere in the lower 48 states.

If expedited shipping is required, please reach out to us for that service.

Note: We will never ship via USPS unless requested.

We offer a Hassle Free 30 Day Returns on almost any item.

Our system has a self-serve portal so once you need to make a return, simply login and select a return from your order history and the process will begin.

If we made a mistake with your order, return shipping is on us. Returns due to a part no longer being needed do not qualify for free return shipping.

Any item being returned must be requested within 30 days. Items must be returned in the same condition in which they were received, which means new and uninstalled with no signs of blemish or handling. Original packaging for the part may also be requested (not the box the part ships in - you can use any box to ship parts back to us).

Restocking fees may apply on certain products or brands so please see our full return policy for details or contact us with any questions prior to ordering.

Need help with confirming what part is needed for your system?

OEMHVACPARTS offers free quotes and part identification.

You can use the chat feature, call us, email us or use the contact us page to send us a message and request our help identifying the parts you require.