When it comes to ordering HVAC parts, it's important to have all the necessary information and options at your disposal. At OEM HVAC PARTS, we strive to provide a seamless and efficient experience for our customers. Here are some expert tips to help you navigate the ordering process:
Tax Exemption
If you require tax exemption for your order, simply email us at Support@oemhvacparts.com with your request. We will assist you in the necessary steps to ensure your order is tax exempt. FYI: We only charge sales tax in a few states currently so feel free to add the item(s) to your cart and if the tax shows 0, you are good to proceed with an order without sending us your tax exemption certificate.
Payment Options
We accept all major credit cards, providing you with a convenient and secure payment method. We do not keep any credit card information on file. For alternative payment options, we also offer ACH or Wire Transfer payments. By choosing this method, you can enjoy up to a 3% discount on your order. Please note that any fees associated with ACH or Wire Transfer payments will be determined by your bank.
International Shipping
While we do offer international shipping, it's important to be aware of potential taxes and duties that may be imposed by your country's customs department. We are unable to anticipate or charge these taxes, as they vary from country to country. It is the responsibility of the customer to settle any applicable taxes or duties upon the item's arrival in their country.
At OEM HVAC PARTS, we are committed to providing exceptional service and support throughout the ordering process. If you have any questions or require further assistance, please don't hesitate to reach out to our knowledgeable International Orders Team at Support@oemhvacparts.com. We are here to help!