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Customer Reviews & Testimonials

Why OEM HVAC Parts is Your Trusted Partner

Tired of HVAC breakdowns disrupting your business? Struggling to find the right distributor that understands and can reliably supply your OEM parts? Look no further. OEMHVACParts.com is your one-stop solution for all your HVAC Parts and Replacement Equipment needs. With our commitment to exceptional customer service, a vast inventory of in-stock parts, and lightning-fast shipping, we're dedicated to keeping your operations running smoothly.

Customer Testimonials

Don't just take our word for it. Hear what our satisfied customers have to say:

  • John D., Mechanical Contractor, Boston, MA "I've been in the HVAC business for 20 years, and OEM HVAC Parts is hands-down the best supplier I've worked with. Luke from customer service is always on top of things, and their ordering process is a breeze. Plus, they have parts in stock that I can't find anywhere else. Highly recommended!"

 

  • Sarah M., NYU Langone, New York, NY "In a hospital setting, we can't afford downtime with our HVAC systems. OEM HVAC Parts understands this and always delivers. Benedict has been our go-to contact, and he's never let us down. Their fast shipping and extensive inventory have saved us more than once."

 

  • Robert L., Residence Inn, Miami, FL "Running a hotel in Miami means our AC systems are crucial. OEM HVAC Parts has been a game-changer for us. Their easy returns policy gave us peace of mind when trying new parts. Brooks in particular has been exceptional in handling our account."

 

  • Emily W., 55 Water Street Partners, New York, NY "I manage a large complex, and HVAC issues can be a nightmare. OEM HVAC Parts has made my job so much easier. Their website is user-friendly, and when we had a mix-up with an order, Luke sorted it out immediately. Their customer service is unparalleled."

 

  • Jack T., Commercial HVAC Technician, Houston, TX "Time is money in my line of work, and OEM HVAC Parts gets that. The local Texas LG Dealer has always tried to keep me from bidding on jobs because they want the work direct. This forced me to try online vendors and OEM with their fast shipping and in-stock items have saved me countless hours compared to the other options i had. Benedict always goes the extra mile to ensure I have what I need, when I need it."

 

  • Maria R., Houston ISD Facilities Director, Houston, TX "Managing HVAC systems for an entire school district is challenging, but OEM HVAC Parts makes it easier. Their simple ordering process and reliable inventory have been a blessing. Brooks has been instrumental in helping us streamline our maintenance procedures."

 

  • David F., Restaurant Chain Owner, Palm Beach, FL "With multiple locations to manage under 7 different franchise brands, I needed an HVAC supplier I can count on. We have our own in house maintenance but our guys often need someone to help them identify the part needed for our systems since we don’t get much love from the local supplyhouses. OEM HVAC Parts delivers every time. Their website makes bulk ordering a breeze, and their customer service team (especially Luke) is always ready to help with any issues."

 

  • Ramesh P., Shopping Mall Operations Manager, Los Angeles, CA "OEM HVAC Parts has been a crucial partner in keeping our mall's climate control systems running smoothly. Their vast inventory and quick problem resolution have prevented potential disasters. Benedict's expertise has been invaluable to us."

 

  • Thomas H., Colorado University Maintenance Supervisor, Boulder, CO "I've been impressed with OEM HVAC Parts' commitment to customer satisfaction. When we had an urgent need, they went above and beyond to get us the parts quickly. Brooks personally followed up to ensure everything was working correctly. That's the kind of service that earns loyalty."

 

  • Cheng L., Trilogy Health Services, Louisville, Kentucky "The health and comfort of our residents depend on reliable HVAC systems. OEM HVAC Parts understands the critical nature of our needs. Their easy-to-use website, fast shipping, and excellent customer service (thank you, Luke!) have made them our trusted supplier for all HVAC parts."

 

Why Choose OEM HVAC Parts?

  • Exceptional Customer Service: Our dedicated team is always ready to assist you, from placing orders to troubleshooting issues.
  • Wide Selection of In-Stock Parts: We carry a vast inventory of OEM parts, ensuring you have access to what you need when you need it.
  • Lightning-Fast Shipping: Experience next-day or even same-day shipping on many of our products, minimizing downtime.
  • Easy Ordering Process: Our user-friendly website makes it simple to find, order, and track your parts.
  • Simple Returns and Exchanges: We offer hassle-free returns and exchanges for your peace of mind.
  • Quick Problem Resolution: Our team is equipped to handle any issues promptly, ensuring your system is up and running as quickly as possible.

Our Satisfaction Guarantee

At OEM HVAC Parts, we're committed to your satisfaction. If you're not completely happy with your purchase, we'll do everything we can to make it right.  

 

Ready to Experience the OEM HVAC Parts Difference?

Visit our website today to browse our inventory, place an order, or contact our customer service team for more information.

Frequently Asked Questions

What to know before I order ?

Where are your parts stocked at?

We currently stock and ship parts at 4 fulfillment centers/ warehouses:

New York
Texas
Florida
California

Our system will attempt to ship from the closest warehouse to you so you'll receive your items as soon as possible.

When will i get my order?

All Orders Ship Ground unless Expedited.

Over 90% of orders ship the same day when ordered by 2pm EST.

Parts that fit in a standard UPS or FEDEX box will arrive in a 2-3 business days anywhere in the lower 48 states.

If expedited shipping is required, please reach out to us for that service.

Note: We will never ship via USPS unless requested.

Returns and Help

What is your Return Policy?

We offer a Hassle Free 30 Day Returns on almost any item.

Our system has a self-serve portal so once you need to make a return, simply login and select a return from your order history and the process will begin.

If we made a mistake with your order, return shipping is on us. Returns due to a part no longer being needed do not qualify for free return shipping.

Any item being returned must be requested within 30 days. Items must be returned in the same condition in which they were received, which means new and uninstalled with no signs of blemish or handling. Original packaging for the part may also be requested (not the box the part ships in - you can use any box to ship parts back to us).

Restocking fees may apply on certain products or brands so please see our full return policy for details or contact us with any questions prior to ordering.

Part Identification and Confirmation?

Need help with confirming what part is needed for your system?

OEMHVACPARTS offers free quotes and part identification.

You can use the chat feature, call us, email us or use the contact us page to send us a message and request our help identifying the parts you require.

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