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Our Office & Warehouse Locations

Yes, We Really Exist!

And We've Got the Addresses to Prove It

We Get It...

Let's face it - the internet is full of "companies" that are just a guy in his pajamas dropshipping parts from who-knows-where. (No judgment on the pajamas, they're comfy.) But that's not us. We're a real-life, brick-and-mortar, occasionally-stub-our-toes-on-actual-inventory kind of business.

Our Home Base

Headquarters - Where the Magic Happens

OEM HVAC Parts
212 East 22nd Street, Unit 1291
Cheyenne, WY 82001

Phone: 307-509-0172 (Yes, a real person will answer!)
Email: Support@OEMHVACPARTS.com
Hours: Monday-Friday: 8am-5pm EST (Order online 24/7)
(Saturday: By appointment, Sunday: We're probably watching football)

Nationwide Warehouses

Strategic Locations for Lightning-Fast Shipping

We've got warehouses placed across the country like chess pieces in a game of "How Fast Can We Get You Your Parts?" Our sophisticated routing system (that we definitely didn't sketch out on a napkin over beers) ensures your parts come from the location that'll get them to you fastest.

Our Distribution Centers:

  • New York Because nobody likes waiting for cross-country shipping
  • Texas - Formerly the Stricklan Propane Building, everything's bigger in Texas, including our inventory
  • Florida - Serving you faster than a retiree heads to an early bird special
  • California - West Coast parts without the West Coast wait

Shipping Magic

We use both FedEx and UPS because:

  1. They compete for our love and attention
  2. Redundancy is reliability
  3. We like having options (and backup options)

Our system automatically selects the warehouse and carrier that'll get your parts to you fastest. It's like HVAC parts racing, minus the reality TV show. (Note to self: Pitch "Parts Race" to Netflix...)

But Are You REALLY Real?

We're so real, we:

  • Pay taxes (unfortunately)
  • Have a coffee maker that's seen better days
  • Own multiple filing cabinets (how very analog of us)
  • Have meetings about having too many meetings

Let's Connect

Whether you prefer old-school phone calls, emails, or carrier pigeons (okay, maybe not that last one), we're here for you. And yes, real humans will respond - ones who know the difference between a capacitor and a flux capacitor.


P.S. If you're wondering why we have so many warehouse locations, it's because we believe the only thing that should move slowly in this industry is the evolution of thermostats. Everything else should be FAST.

Frequently Asked Questions

What to know before I order ?

Where are your parts stocked at?

We currently stock and ship parts at 4 fulfillment centers/ warehouses:

New York
Texas
Florida
California

Our system will attempt to ship from the closest warehouse to you so you'll receive your items as soon as possible.

When will i get my order?

All Orders Ship Ground unless Expedited.

Over 90% of orders ship the same day when ordered by 2pm EST.

Parts that fit in a standard UPS or FEDEX box will arrive in a 2-3 business days anywhere in the lower 48 states.

If expedited shipping is required, please reach out to us for that service.

Note: We will never ship via USPS unless requested.

Returns and Help

What is your Return Policy?

We offer a Hassle Free 30 Day Returns on almost any item.

Our system has a self-serve portal so once you need to make a return, simply login and select a return from your order history and the process will begin.

If we made a mistake with your order, return shipping is on us. Returns due to a part no longer being needed do not qualify for free return shipping.

Any item being returned must be requested within 30 days. Items must be returned in the same condition in which they were received, which means new and uninstalled with no signs of blemish or handling. Original packaging for the part may also be requested (not the box the part ships in - you can use any box to ship parts back to us).

Restocking fees may apply on certain products or brands so please see our full return policy for details or contact us with any questions prior to ordering.

Part Identification and Confirmation?

Need help with confirming what part is needed for your system?

OEMHVACPARTS offers free quotes and part identification.

You can use the chat feature, call us, email us or use the contact us page to send us a message and request our help identifying the parts you require.

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